“At TDeo Foods, we take pride in crafting each product with care and transparency to ensure the best possible results. We hope that you’ll enjoy our offerings as much as we do. However, if you need to return a product for any reason, we’re here to assist you every step of the way.
We offer refunds or replacements in the following cases only: – You received a wrong shipment – You received a torn or unsealed product – You received an expired product
If you encounter any of the above situations, please reach out to us within 24hrs from the date of delivery to initiate a return or replacement request. Simply drop us an email at care@tdeofoods.com to get started.
Please note that any return or claim must be made within this 24hrs window. After this period, no returns or claims will be accepted.
Once we receive your return request, please allow us 48 hours to review it. If your request is approved, we will arrange for a reverse pickup through our courier partner to collect the order from your doorstep.
Upon receiving the returned order and verifying the issues described, our service team will initiate a refund or replacement within 24 hours.
Please be aware that in the event of damaged or missing items during transit, only 50% of the cost of the products will be refunded.
Thank you for choosing TDeo Foods. Your satisfaction is our priority, and we’re committed to ensuring a smooth and hassle-free experience for you.”
